Privacy Policy
This Privacy Policy explains how Rivenyx LLC ("Rivenyx," "we," "us," "our"), a Wyoming limited liability company, together with Robin Ristich, handles personal information for robinristich.com — the site where you book and take part in one-on-one consultations with Robin.
The Rivenyx application (the separate service where you buy and receive readings) has its own privacy policy, which governs your use of that app. This page covers the consultation practice at robinristich.com.
1. What we collect
| Data Type | Examples | When Collected |
|---|---|---|
| Booking details | Your name, email address, and scheduling preferences | When you book a session (through Calendly) |
| Intake responses | The free-text you submit before a session describing your situation, relationships, and what you want to work on | When you complete the intake form |
| Consultation content | Notes and context shared during your one-on-one session | During your scheduled consultation |
| Communications | Emails or messages you send us | When you contact us |
You do not create an account on this site. We do not use advertising or tracking cookies. Our hosting provider keeps standard server logs (which may include IP address and browser type) for security and to operate the site.
2. How we use your information
| Purpose | Data Used |
|---|---|
| Schedule and run your consultation | Booking details, intake responses |
| Prepare for and follow up on your session | Intake responses, consultation content |
| Respond to and manage your inquiries | Booking details, communications |
| Keep records we are required to keep | As required by law or for legitimate accounting |
We do not:
- Sell your information to third parties
- Use your information to train AI models
- Target advertising
- Share your intake or consultation content with other clients
3. Your intake describes other people
Intake narrative routinely names people who are not you — partners, family, colleagues. Those descriptions are your own account of your own situation. We do not contact anyone named in your intake and do not build profiles of third parties. You agree to describe others only as they relate to your own situation, and not to use these services to surveil, harass, or profile anyone.
4. Who else processes your data
We use a small number of service providers that process data on our behalf, to run the consultation practice — not for their own purposes and not to sell:
| Provider | Purpose | Data Shared |
|---|---|---|
| Calendly | Scheduling — and, where applicable, payment for sessions | Name, email address, scheduling preferences |
| Google (Firebase, Google Workspace) | Hosting this website and delivering Robin's email | Site data; email correspondence |
| Email-delivery service | Delivering your submitted intake form to Robin by email | Your intake responses and the email address you provide |
These providers may process data in the United States and elsewhere. They are permitted to use your data only to provide these services to us.
5. How long we keep your data
We keep your booking and consultation records while you are an active client and for a reasonable period afterward for our own records and to meet accounting and legal obligations. We keep your intake responses so Robin can prepare for and follow up on your session.
You can ask us to delete your intake and consultation data at any time by emailing support@rivenyx.com, and we will. We keep only the minimum records required by law or for legitimate accounting, and those retained records do not contain your intake narrative or consultation notes.
6. Data deletion and your choices
You may request a copy of your data, or ask us to delete your intake and consultation data, at any time by emailing support@rivenyx.com.
- We will confirm receipt within a reasonable time
- We will delete your intake responses, consultation notes, and related context
- We will retain only the minimum records required by law or for legitimate accounting, and those records will not contain your intake or consultation content
Bookings and payments made through Calendly are also subject to Calendly's own privacy practices; you can reach us to make a request that involves scheduling data.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These include:
- Encryption of data in transit (TLS/SSL)
- Encryption of stored data at rest
- Access controls limiting who can view intake and consultation content
- Limiting the personal information we collect to what a consultation requires
No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
8. Your Rights
All users:
- Access: You may request a copy of the personal information we hold about you
- Deletion: You may request deletion of your personal information (see Section 6)
- Correction: You may request correction of inaccurate personal information
- Portability: You may request your data in a portable format
- Opt-out of marketing: You may opt out of marketing communications at any time
Colorado residents (Colorado Privacy Act):
- Right to access, correct, delete, and obtain a portable copy of your personal data
- Right to opt out of the sale of personal data (we do not sell personal data)
- Right to opt out of targeted advertising (we do not engage in targeted advertising)
- Right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects
- To exercise these rights, contact support@rivenyx.com
- If we deny your request, you may appeal by contacting us at the same email address
California residents (CCPA/CPRA):
- Right to know what personal information we collect, use, and disclose
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)
- Right to non-discrimination for exercising your privacy rights
- To exercise these rights, contact support@rivenyx.com
Connecticut, Virginia, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws:
- We comply with applicable state privacy laws. To exercise your rights under your state's privacy law, contact support@rivenyx.com
We will respond to verifiable consumer requests within 45 days (or the timeframe required by your state's law).
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from an individual under 18, we will delete that information promptly.
10. International Users
Our services are primarily intended for users in the United States. If you access our services from outside the United States, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer. We do not currently offer services specifically designed to comply with GDPR or other non-US privacy frameworks.
11. Changes to This Policy
We may update this Privacy Policy from time to time. This page carries an effective date, shown at the top. Material changes will be reflected here, and where we have your email we will let you know. Your continued use of our services after the effective date constitutes acceptance.
12. Contact
For privacy questions, data access requests, deletion requests, or complaints:
Email: support@rivenyx.com
Operated by: Rivenyx LLC, a Wyoming limited liability company
Website: robinristich.com
This Privacy Policy is incorporated into and governed by our Terms of Service.